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Missing channels - Charter 01532
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cloudserver
Joined: Sat Jul 26, 2008 5:08 am Posts: 10
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 Missing channels - Charter 01532
Within the last 2 weeks some channels have been removed from my program guide. Some of them are 4,5,6,7 but there are probably others. I'm running v 2.51.0032 and have reset/rebuilt the program guide several times.
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| Fri Nov 20, 2009 6:24 pm |
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realist
Orb Networks
Joined: Mon Oct 26, 2009 2:59 am Posts: 757
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 Re: Missing channels - Charter 01532
I see two options for charter.Charter - Worcester - cable - Worcester county & Charter - Worcester - digital_cable - Worcester county
Let me know the one you selected.
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| Mon Nov 23, 2009 5:24 am |
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cloudserver
Joined: Sat Jul 26, 2008 5:08 am Posts: 10
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 Re: Missing channels - Charter 01532
Charter - Worcester - cable - Worcester county
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| Mon Nov 23, 2009 5:49 am |
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realist
Orb Networks
Joined: Mon Oct 26, 2009 2:59 am Posts: 757
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 Re: Missing channels - Charter 01532
Thanks for the info. I tried configuring with Charter - Worcester - cable - Worcester county and I was able to see the channels 4,5,6,7 listed in the program guide, along with the program info.
Channels 4. WBZ-DT 5. WCVB-DT 6. WFXT-DT 7. WHDHT
Please let me know the specific channel names that are missing.
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| Tue Nov 24, 2009 3:07 am |
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cloudserver
Joined: Sat Jul 26, 2008 5:08 am Posts: 10
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 Re: Missing channels - Charter 01532
Those are the channel names I'm missing. Now the question is...why does it work on your system and not on mine? What do I need to do? As I said before, they used to appear, but suddenly stopped.
Thanks for the help.
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| Tue Nov 24, 2009 5:50 am |
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realist
Orb Networks
Joined: Mon Oct 26, 2009 2:59 am Posts: 757
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 Re: Missing channels - Charter 01532
This looks like your TV guide data may be corrupted. I would suggest you to try reconfiguring the TV setup with a different zip code or very close to your location and then try your zip code which may resolve this issue. As a final resort, a fresh installation would help you resolve your issue.
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| Wed Nov 25, 2009 3:59 am |
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cloudserver
Joined: Sat Jul 26, 2008 5:08 am Posts: 10
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 Re: Missing channels - Charter 01532
That worked. Thanks for the help.
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| Sun Nov 29, 2009 12:12 pm |
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