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Trouble With KWORLD Plus Tv Tuner 
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Joined: Thu Oct 29, 2009 7:26 pm
Posts: 1
Post Trouble With KWORLD Plus Tv Tuner
Hi, I am having trouble getting live tv to work on orb I looked at what cards ORB supports and I thought that the card that I am running worked with it since

Orb v2.51.0032
Running Windows 7 Home

Tv Tuner
KWORLD PlusTV Analog Lite PCI TV Tuner Capture Card w/ Remote PVR-TV 7134SE

Everytime I try to do the TV setup wizard I keep getting Error: An error occured(Suppose to be Occurred in the error but its mispelled) while opening your TV Tuner. Please check that it is not being used by another application.

No other application is running that is using it so I dont know what is wrong and i thought that the card was supported but i am not sure any help would be great


Thu Oct 29, 2009 7:38 pm
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Orb Networks

Joined: Fri Mar 28, 2008 2:57 am
Posts: 1513
Post Re: Trouble With Tv Tuner
Thanks for the detailed info. Please set your log level to 4 (see instructions below), try streaming few audio / video files then try streaming Live TV on your Orb PC via http://mycast.orb.com and then zip up your Orb Logs folder after failed attempts and email your logs to userlogs@orb.com so we can try and help you.

To set Log Level to 4 (debug mode - generates more log information which helps diagnosis):

- Stop Orb - Click Start > Run > then type: regedit
- 32bit PC: Navigate to HKEY_LOCAL_MACHINE | Software | OrbNetworks | Orb
- 64bit PC: HKEY_LOCAL_MACHINE | SOFTWARE | Wow6432Node | Orb Networks | Orb
- double-click LogLevel, enter 4 and click OK - Start Orb.


Thu Oct 29, 2009 11:38 pm
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Joined: Tue Nov 06, 2007 7:43 pm
Posts: 2
Post Re: Trouble With Tv Tuner
Have you found a solution? I am having the exact same problem.


Fri Nov 06, 2009 10:18 pm
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Orb Networks

Joined: Fri Mar 28, 2008 2:57 am
Posts: 1513
Post Re: Trouble With Tv Tuner
macgyverc3 wrote:
Have you found a solution? I am having the exact same problem.
Please send your logs after following the above instruction so we can try and help you.


Mon Nov 09, 2009 3:18 am
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Joined: Fri Dec 26, 2008 9:16 am
Posts: 20
Post Re: Trouble With KWORLD Plus Tv Tuner
Anyone resolve this? I set the reg key, where do I get the log files?


Tue Nov 17, 2009 10:44 am
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Orb Networks

Joined: Fri Mar 28, 2008 2:57 am
Posts: 1513
Post Re: Trouble With KWORLD Plus Tv Tuner
Quote:
where do I get the log files?
You can find the log files at %AllUsersProfile%\Application Data\OrbNetworks\. Please send them to userlogs@orb.com so I can try and help you. Make sure to reference this forum URL in your email.


Tue Nov 17, 2009 11:30 pm
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