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Orb won't install 
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Joined: Thu Nov 05, 2009 4:58 pm
Posts: 1
Post Orb won't install
I'm trying to install this on my macbook, but I keep getting this error message:

"Orb couldn't create data folder.

Please check that you have sufficient rights to create and access that folder, and try again."

I am the owner and administrator of my computer, so I can't see what the problem is.


Thu Nov 05, 2009 5:02 pm
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Orb Networks

Joined: Sat Jul 16, 2005 3:51 pm
Posts: 415
Post Re: Orb won't install
Orb needs to create the folder /Library/OrbNetworks
This message hints that that step failed. Could you try to create it manually? From the Terminal, type
Code:
mkdir /Library/OrbNetworks

Then try launching Orb again.


Thu Nov 05, 2009 9:50 pm
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Joined: Sat Nov 07, 2009 7:41 pm
Posts: 4
Post Re: Orb won't install
"me too."

this is obviously an issue with the installer. any plans to correct it in a future version?

you may want to mention to folks that they need special permission to create that folder (i.e., they need to be root). if you are logged in to your mac under an admin account then

Code:
sudo mkdir /Library/OrbNetworks


will probably do the trick. you'll be prompted for your password.

does this really need to be a system-wide directory? it's a little unsettling when an app creates system-wide resources.

or should it be a per-user directory (i.e., ~/Library/OrbNetworks vs /Library/OrbNetworks)?


Sat Nov 07, 2009 7:54 pm
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Joined: Sat May 10, 2008 7:05 pm
Posts: 3
Post Re: Orb won't install
I too am having a similar problem, I get an error that says: Error saving Orb settings. Please verify that you have correct rights on folder '~/Library/Preferences'

Can you please tell me what I am doing wrong?

Thanks


Wed Dec 23, 2009 6:02 pm
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Orb Networks

Joined: Tue Mar 13, 2007 12:52 am
Posts: 2440
Post Re: Orb won't install
I suspect that you are most likely trying to install Orb on a folder (e.g. Orb Test) which has a space in folder name or another possibility would be the write protected library folder.


Thu Dec 24, 2009 2:53 am
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Joined: Fri Feb 19, 2010 11:24 pm
Posts: 17
Post Re: Orb won't install
The message I'm getting is:

Quote:
Error saving Orb settings. Please verify that you have correct rights on folder '~/Library/Preferences'


As I mention in this thread:

viewtopic.php?f=34&t=25637&p=73523

... this is the standard user domain preferences folder and there are no special rights needed. I get this message after entering my admin password.

The program is obviously flawed.


Sun Feb 21, 2010 10:13 pm
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Power User

Joined: Wed Oct 22, 2008 8:43 am
Posts: 183
Post Re: Orb won't install
Hi, could you manually try creating a file at your '~/Library/Preferences' location :idea:

Bcoz I can see the error only when my '~/Library/Preferences' is Read Only.


Wed Mar 03, 2010 2:42 am
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Joined: Fri Feb 19, 2010 11:24 pm
Posts: 17
Post Re: Orb won't install
It's a no brainer. that folder is owned by me as an admin user with rw privs. Here's proof:

MacPro:Preferences ctawn$ cd ~/Library
MacPro:Library ctawn$ ls -l | grep Preferences
drwx------+ 3259 ctawn staff 110806 Mar 20 09:38 Preferences
MacPro:Library ctawn$ cd Preferences
MacPro:Preferences ctawn$ touch orbtestfile
MacPro:Preferences ctawn$ ls -l | grep orb*
-rw-r--r-- 1 ctawn staff 0 Mar 20 09:39 orbtestfile

edit:

turns out that moving the Orb application to /Applications resolved this particular issue. It had been in a path with spaces, etc.

no offense, but it seems you guys need a more experienced mac developer on your team!

However still can't get past indexing -- will find a new thread for that.


Sat Mar 20, 2010 6:41 am
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