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Orb crashes on initial indexing, correct permissions. 
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Joined: Fri Nov 06, 2009 12:09 pm
Posts: 1
Post Orb crashes on initial indexing, correct permissions.
I have correct permissions and everything but Orb still does not work

CrashID=bp-f06315c2-3c61-452e-83e9-8eb3d2091106


Fri Nov 06, 2009 12:10 pm
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Joined: Sat Nov 07, 2009 7:41 pm
Posts: 4
Post Re: Orb crashes on initial indexing, correct permissions.
i have the same issue as well, although i'm not sure what you refer to when you say you have the correct permissions. correct permissions on what? or where?

i'm on a mac pro, 2 x 2.93GHz 32GB RAM and tons of disk space.

i downloaded and installed 2.52.0030 (which seems odd considering at this point in time 2.52.0027 is being touted as the newest release -- viewtopic.php?f=34&t=23193)

i then created /LIbrary/OrbNetworks (per viewtopic.php?p=64937)

launched the app, logged in, was into the setup wizard and immediately got a crash. orb stays "initializing" forever, and the orb crash reporter gets launched. CrashID=bp-951f4536-cca3-424a-9340-6282a2091107

http://exjay.com/images/20091107.0857.orb.indexing.tiff

http://exjay.com/images/20091107.0857.orb.crash.tiff

is this really GA software? seems more like beta.


Sat Nov 07, 2009 8:54 pm
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Orb Networks

Joined: Tue Mar 13, 2007 12:52 am
Posts: 2440
Post Re: Orb crashes on initial indexing, correct permissions.
Thanks for the detailed information.

Could you please zip up your logs folder (you can find Orb logs in /Library/Logs/OrbNetworks) and send it to userlogs@orb.com with a reference to this forum thread?


Mon Nov 09, 2009 5:03 am
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Joined: Sat Nov 07, 2009 7:41 pm
Posts: 4
Post Re: Orb crashes on initial indexing, correct permissions.
/Library/Logs/OrbNetworks does not exist on my machine

and /Library/OrbNetworks is empty

when the app is launched it is by a user that is simply a 'standard' account


Mon Nov 09, 2009 11:26 am
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Power User

Joined: Wed Oct 22, 2008 8:43 am
Posts: 183
Post Re: Orb crashes on initial indexing, correct permissions.
Install Orb from an admin user. This may resolve your issue :idea:


Mon Nov 09, 2009 11:38 am
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Joined: Sat Nov 07, 2009 7:41 pm
Posts: 4
Post Re: Orb crashes on initial indexing, correct permissions.
Quote:
Install Orb from an admin user. This may resolve your issue


"may"? so you don't really know and you're having me do your qa by taking a shotgun approach.

i give up. the installation is buggy; support is weak; documentation is non-existent. and judging by the rest of the posts in the forum this isn't the last issue i'm going to have to deal with.

add me to the "hey, we've got a real product now, seriously" mailing list and i "may" try it again. until then, here's hoping the uninstaller works.

i guess it's true, you really do get what you pay for.


Mon Nov 09, 2009 12:35 pm
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Power User

Joined: Wed Oct 22, 2008 8:43 am
Posts: 183
Post Re: Orb crashes on initial indexing, correct permissions.
Refer - viewtopic.php?p=65175#p65175


Tue Nov 10, 2009 2:39 am
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